Hi, I have a 3 year old Whirlpool fridge, model WRT318FZDM02 that has had problems on and off since we bought it with freezing food in the fridge section, however lately it suddenly got much worse, and the temp inside the refrigerator section is always WAY too cold now. It reads between 25-34 degrees on the lowest cold setting. Two things we have noticed: we cannot get the fridge to go into diagnostic mode. That made me think it must be an issue in the control board. However, the other thing we found is that when we removed the panel in the back of the freezer, there was a 4" ice ball in the top right frozen around the capillary tube where it enters into the evaporator coils. See here. And here it is after I melted the ice off. As you can see, the evaporator coils were clear of any ice/frost. The freezer does seem to be running almost always, and I believe the cold air is flowing down into the fridge and is why the fridge is too cold. The fridge does not have an air damper door, just a manual dial in the freezer, which I have on low. This makes me think it is likely a sealed system issue which is often way more costly than the value of the fridge. I'm trying to figure out whether it's worth trying to diagnose and repair first, or if it's more than likely a sealed system issue and I should just put my money towards purchasing a new one rather than trying to repair. Please help!
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